baji999's Privacy Policy

Types of Information Collected

baji999 may collect the following types of personal information:

• Identity Information: Full name, date of birth, and national ID or passport number (for identity verification).
• Contact Information: Mobile number, email address, and residential address where applicable.
• Financial Information: Details of deposit and withdrawal transactions, and records of payments made via bKash, Nagad, Rocket, or bank transfer.
• Technical Information: IP address, device type, browser version, operating system, and session activity.
• Usage Information: Which games or sections were used and for how long, betting history, and bonus usage patterns.

Purpose of Data Collection

Collected information is used only for specific and legitimate purposes. In particular:

• For account registration, identity verification, and membership management.
• For processing deposits and withdrawals and ensuring transaction security. (Minimum deposit ৳500, minimum withdrawal ৳1,000, and withdrawals are generally completed within 10–45 minutes.)
• To deliver applicable bonuses and promotional offers to the relevant members.
• To improve customer service and assist with issue resolution.
• To protect platform security and prevent fraud or unauthorised access.
• To comply with applicable laws and regulations.

Data Storage and Security Methods

baji999 uses industry-standard technology to protect members' information. This includes:

• SSL Encryption: Every piece of data transmitted on the website is encrypted using SSL technology, so that no third party can access it in readable form.
• Access Control: Members' information is accessible only to authorised staff for specific, necessary purposes.
• Data Minimisation: No additional information beyond what is needed is collected.
• Secure Servers: Data is stored on secure servers and regular security reviews are conducted.
• Password Protection: Members' passwords are stored in hashed form — no staff member can view a password directly.

The data retention period is generally for the duration that an account remains active and for any period required by legal obligations.

Sharing Information with Third Parties

baji999 does not sell members' personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processing: The minimum necessary information is shared with the relevant payment service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Technology Service Providers: Technology partners who assist in operating the platform may process limited information under strict confidentiality agreements.
• Legal Obligations: Information may be provided pursuant to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: Where assistance to relevant authorities is needed to investigate fraudulent activity.

In each case, the third party receives only the minimum information needed for the specific purpose and is required to comply with its own privacy policy.

Cookies and Tracking Technology

baji999 uses cookies and similar tracking technologies to improve website performance and make the user experience more convenient.

• Essential Cookies: Required to maintain login status and ensure security.
• Functional Cookies: For language preferences, session settings, and personalised experience.
• Analytics Cookies: To understand which sections of the platform are used most — this information does not identify individual members.

You can disable cookies by changing your browser settings, but this may limit some platform functionality.

Member Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the information stored about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request account closure and deletion of information in certain circumstances — however, information required by legal obligations may be retained for a set period.
• Right to Object: The right to object to certain types of data use where applicable.
• Right to Portability: The right to request your information in a specific format.

To exercise these rights, contact us via our 24/7 live chat or email. We provide support in both Bengali and English.

Your Responsibility for Account Security

Data protection is not our responsibility alone — it is a shared effort. To keep your account secure:

• Use a strong, unique password and change it regularly.
• Do not share your login details with anyone.
• If you notice any suspicious activity, let us know immediately.
• Make sure to log out from public or shared devices.
• Be alert to phishing or fake links — baji999 never asks for your password via email or SMS.

Protection of Minors

baji999's services are strictly for individuals aged 21 or above. Information from minors is not knowingly collected. An age verification process is followed at registration. If it is found that a minor has created an account, that account will be closed and the related information deleted.

If parents believe their child has registered on this platform, please contact us promptly.

Marketing Communications

If you consent to receiving promotional messages at the time of registration, baji999 may from time to time send information about bonus offers, events, or special promotions via SMS or email.

• You may opt out at any time.
• You can unsubscribe using the unsubscribe link at the bottom of a marketing message or via live chat.
• Stopping marketing messages will not stop essential messages related to account management, payments, or security.

International Data Transfers

Due to the nature of the technology infrastructure, member data may in some cases be processed or stored on servers outside Bangladesh. In such cases, baji999 ensures that the relevant service provider maintains internationally recognised data protection standards and that the confidentiality of the data is preserved.

Policy Changes and Updates

This privacy policy may be amended over time or as required by legal changes. Members will be notified of significant changes via email or account notification. Continued use of the platform after a change will be taken as acceptance of the updated policy.

You are advised to review this page regularly to stay informed of the latest policy.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Available 24 hours a day, 7 days a week in Bengali and English.
• Email: [email protected]

We aim to respond as quickly as possible. Many questions are already answered on the FAQ page, which you may also find helpful.